About this role
Supervisor, Customer Care at Day & Ross. Location: Lachine or Winnipeg or Florenceville-Bristol. Role: supervising operations, coaching team, monitoring productivity Requirements: Bilingual (EN/FR) supervisor with 2+ years customer service experience (call centre preferred), leadership or team lead experience preferred, post-secondary education an asset, and proficiency with Microsoft Outlook/Excel/Word; TruckMate and Sales Force are assets. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, Microsoft Word, TruckMate, Sales Force Commitment: Full Time Workplace: Hybrid Languages: English, French