About this role
BDC Team Leader at Penske Volvo Cars. Location: City of Industry, California, United States. Role: training staff, monitoring performance, coaching team Requirements: Supervising BDC daily operations, onboarding and coaching BDC representatives, monitoring call quality and CRM tasks, and supporting sales/service communications. Category: Sales Seniority: Mid Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English