About this role
Retention Agent at Independencepetgroup. Location: Akron or United States or North America. Role: retaining customers, resolving issues, monitoring metrics Requirements: Proven customer service or sales experience, excellent verbal and written communication, problem-solving, proficiency with customer management systems/call center technology, high school diploma required (bachelor's preferred). Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English