About this role
Help Desk Representative (SCA) at Peraton. Location: Fort Huachuca, Arizona, United States. Role: answering calls, creating tickets, escalating requests Requirements: HS diploma, 2+ years customer service/inside sales/help desk experience, active DoD Secret clearance, able to support 24/7 rotating shifts, handle inbound/outbound calls/chats/email, create/escalate tickets, and perform quality follow-up. Category: Customer Service Seniority: Entry Level Certifications: secret clearance Commitment: Full Time Workplace: Onsite Languages: English