About this role
Help Desk Representative (SCA) at Peraton. Location: Fort Huachuca, Arizona, United States. Role: answering calls, escalating tickets, monitoring mailboxes Requirements: HS diploma + 2 years customer service/inside sales/help desk experience, active DoD Secret clearance required, ability to handle inbound/outbound calls, chats, email and ticket escalations, and maintain 24/7 shift coverage. Category: Customer Service Seniority: Entry Level Certifications: secret Commitment: Full Time Workplace: Onsite Languages: English