About this role
Care Navigator (Bilingual: Mandarin & Cantonese) at POD Health. Location: Brooklyn, New York, United States. Role: enrolling patients, scheduling appointments, managing referrals Requirements: Guide patients through enrollment for RPM/CCM/CHI, verify insurance, use EMR/CRM tools, bilingual Cantonese and Mandarin, high school diploma, prior sales or healthcare experience preferred. Category: Customer Service Seniority: Entry Level Tools: AdvancedMD, Salesforce, ChronicCareIQ, HHA Exchange, e-PACES, Zoom, Microsoft Office Commitment: Full Time Workplace: Remote Languages: Chinese, English