About this role
Consultant: Quality Assurance and Insights at Capitec Bank Ltd. Location: Century City, Western Cape, South Africa. Role: ensuring quality, identifying improvements, monitoring effectiveness Requirements: 3+ years in client service or business support with QA responsibility; experience in banking preferred. Requires quality management, data analysis, change and project management, and stakeholder collaboration. Category: Business Operations Seniority: Mid Level Tools: Amazon connect, Sales Force, Speech analytics, SDLC Commitment: Full Time Workplace: Onsite Languages: English