About this role
Senior Customer Success Manager at Clio. Location: Vancouver or Burnaby or Toronto or Calgary. Role: building relationships, presenting insights, driving renewals Requirements: 4+ years SaaS CSM experience, proven retention/growth outcomes, experience with CS CRMs, executive communication, change management, and ability to use analytics to drive adoption and ROI. Category: Sales Seniority: Mid Level Tools: Gainsight, Totantgo, Churnzero Commitment: Full Time Workplace: Hybrid Languages: English