About this role
Sales Operations Supervisor - Call Center at Redial BPO. Location: Mexicali, Baja California, Mexico. Role: managing team, driving performance, analyzing metrics Requirements: 2+ years call center operations (sales/appointment setting), 1+ years leadership, KPI/SLA management, forecasting, resource allocation, people management, client communication, and schedule availability. Category: Sales Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English