About this role
Senior Analyst, Customer Experience at Aptean. Location: Bengaluru, Karnataka, India. Role: Own health, Manage escalations, Drive engagement Requirements: Own health and retention of B2B customers; leverage AI insights; collaborate cross-functionally. Category: Customer Service Seniority: Senior Level Tools: AI, Analytics, ERP, APIs, Integrations Commitment: Full Time Workplace: Onsite Languages: English