About this role
Settlement Operations Analyst at Mudflap. Location: Austin or Palo Alto. Role: researching settlements, managing tickets, investigating transactions Requirements: 2+ years owning claims/cases/tickets, strong written/verbal communication, attention to detail, spreadsheet and ticketing platform experience, ability to investigate transactions and collaborate cross-functionally; payments/fintech experience a plus. Category: Business Operations Seniority: Entry Level Tools: Zendesk, Microsoft Excel, Google Sheets, ChatGPT, Claude Commitment: Full Time Workplace: Remote Languages: English