About this role
Service Desk Analyst at Mackenzie Health. Location: Vaughan or Richmond Hill. Role: troubleshooting issues, providing support, documenting interactions Requirements: College diploma in IT or equivalent, 1+ years service-desk experience, valid Ontario driver’s license and vehicle, Windows/Microsoft 365/VMware/Citrix experience, ServiceNow familiarity, strong customer service and communication. Category: Information Technology Seniority: Entry Level Tools: Citrix, VMware, Windows 10, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Active Directory, Azure, Android, Apple, ServiceNow Certifications: ontario driver, itil v4, a+ Commitment: Temporary, Full Time Workplace: Onsite Languages: English