About this role
Sr Associate Technical Support Analyst, Medicaid at SAS. Location: Cary, North Carolina, United States. Role: providing support, documenting tickets, managing credentials Requirements: Bachelor's in CS/Engineering/Education or equivalent, 2+ years help-desk/technical support experience, experience with JIRA/ServiceNow, SQL, HL7 integration exposure, HTTP/FTP/TLS/VPN familiarity, HIPAA/EMR knowledge, strong communication. Category: Information Technology Seniority: Entry Level Tools: JIRA, ServiceNow, SQL, EMR/EHRs, Intersystems Ensemble, Nextgen/Mirth, Rhapsody, Cloverleaf, HTTP, FTP, TLS, VPN Commitment: Full Time Workplace: Hybrid Languages: English