About this role
Quality Assurance (QA) Analyst at Taptap Send. Location: Casablanca, Casablanca-Settat, Morocco. Role: evaluating interactions, providing feedback, preparing reports Requirements: Experience evaluating customer support interactions, QA frameworks knowledge, strong communication and stakeholder management, coaching and calibration experience, and ability to produce actionable QA insights. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English