About this role
Collections Quality Assurance Analyst at GreenState Credit Union. Location: North Liberty, Iowa, United States. Role: auditing processes, monitoring calls, managing projects Requirements: Bachelor's degree or equivalent, minimum 5 years collections or call center experience, knowledge of collections regulations (TCPA, FDCPA, FCRA, UDAAP), strong communication, analytical, and project management skills. Category: Finance and Accounting Seniority: Senior Level Tools: KaiNexus, E-Oscar Commitment: Full Time Workplace: Onsite Languages: English