About this role
US- Technical Solutions Analyst at PointClickCare. Location: United States or Mississauga or Salt Lake City. Role: providing support, troubleshooting issues, documenting solutions Requirements: Post-secondary diploma or degree in IT or related field; troubleshooting and technical support experience; knowledge of network protocols, SQL Server, APIs, SSO/MFA, OAuth, OpenID, JavaScript, HL7, XML; familiarity with Kibana, AppDynamics, MS Co-Pilot, ChatGPT. Category: Customer Service Seniority: Entry Level Tools: TCP/IP, HTTP, FTP, SSH, TLS/SSL, RDBMS, SQL Server, APIs, SSO/MFA, OAuth, OpenID, JavaScript, HL7, XML, MS Co-Pilot, ChatGPT, Kibana, AppDynamics Commitment: Full Time Workplace: Remote Languages: English