About this role
IT Care Analyst at Aviva. Location: Markham, Ontario, Canada. Role: resolving issues, provisioning access, troubleshooting devices Requirements: 2+ years IT service desk/customer service experience with Windows, Microsoft 365, Active Directory, Azure/Intune, MFA, VPN, LAN fundamentals, Apple device support, strong communication and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: Windows OS, Microsoft 365 (O365), Active Directory, Microsoft Azure, Intune, Intune Company Portal, iPhone, iPad, VPN, proxies, Multi-Factor Authentication (MFA), Tivoli LDAP Certifications: a+, hdi, google it support, microsoft 365 fundamentals Commitment: Full Time Workplace: Hybrid Languages: English, French