About this role
Workforce Analyst at Myhrabc. Location: Costa Rica. Role: forecasting resources, scheduling staff, overseeing reports Requirements: 2+ years related experience; forecasting, scheduling and intraday staff management in multi-site contact centers; bachelor's degree or equivalent; experience with WFM tools (Blue Pumpkin, eWFM, IEX) preferred. Category: Data and Analytics Seniority: Entry Level Tools: Blue Pumpkin, eWFM, IEX Commitment: Full Time Workplace: Remote Languages: English