About this role
Quality Analyst at Lenovo. Location: Sao Paulo, São Paulo, Brazil. Role: ensuring quality, monitoring performance, conducting audits Requirements: 3+ years in IT service operations or quality management, ITIL Foundation required, diploma/degree in IT or business, strong analytical, reporting, audit and ITSM skills. Category: Quality Assurance Seniority: Mid Level Tools: ITIL, ITSM, CSI, Lean, Six Sigma, Service Desk, Digital Workplace Certifications: itil foundation, iso 20000 auditor, six sigma green belt, product management, agile methodology, data analytics, customer experience Commitment: Full Time Workplace: Onsite Languages: English