About this role
Helpdesk Analyst-ITIL at NTT DATA Services. Location: Bangalore, Karnātaka, India. Role: providing support, mentoring staff, leading operations Requirements: Experienced ITIL-aware analyst with advanced troubleshooting across networking, cloud, OS, databases, and security; ServiceNow and ticketing experience; mentoring and team leadership; strong communication and documentation skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow Commitment: Full Time Workplace: Onsite Languages: df, English