About this role
Business Analyst semi senior at Encora. Location: Peru. Role: designing journeys, analyzing conversations, documenting processes Requirements: 3+ years as a business/CX analyst; experience with conversational design, SQL, BPMN, EM/BI tools, agile methods, and translating customer insights into technical requirements. Category: Data and Analytics Seniority: Mid Level Tools: Azure, Azure SQL, Azure Data Factory, SQL, BPMN, Power BI, Microsoft Excel, NLP, NLU, Scrum, Kanban Commitment: Full Time Workplace: Hybrid Languages: Spanish