About this role
Support Analyst at Wintrust. Location: Rosemont, Illinois, United States. Role: providing support, troubleshooting incidents, documenting tickets Requirements: Provide first-line IT desktop support, troubleshoot incidents, manage ticket queue, escalate as needed; strong troubleshooting and phone communication skills; experience with regulated environments preferred. Category: Information Technology Seniority: Mid Level Tools: Delinea, Dameware, LogMeIn Rescue, ACD Commitment: Full Time Workplace: Onsite Languages: English