About this role
End User Support Analyst (London, ENG, GB) at Global Maritime Consultancy & Shipping Services | Clarksons. Location: London, England, United Kingdom. Role: providing support, troubleshooting incidents, maintaining devices Requirements: Prior IT support experience; knowledge of Active Directory, Exchange, VMware, Microsoft 365 suite, Intune, MFA, PowerShell and ITIL V3; strong communication, customer service and troubleshooting skills; willing to participate in on-call rota. Category: Information Technology Seniority: Entry Level Tools: Active Directory, Microsoft Exchange, VMware, Microsoft Office, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, MS MFA, DUO, Webex, TeamViewer, Zoom, Windows 10, Windows 11, PowerShell, ServiceNow, CUCM Certifications: itil v3, ccst Commitment: Full Time Workplace: Onsite Languages: English