About this role
Product Support Analyst at D2L. Location: Kitchener or Toronto or Winnipeg or Canada. Role: interacting with users, troubleshooting issues, documenting cases Requirements: Analytical problem solving, strong communication, experience troubleshooting software products, SQL knowledge. Category: Information Technology Seniority: Mid Level Tools: SQL, SOAP, REST, XML, HTML, ASP, C#, Java, .NET, JAVAScript, Active Directory, Office 365, OAuth, LDAP, SAML, Wireshark, Fiddler Commitment: Full Time Workplace: Hybrid Languages: English