About this role
IT Systems Analyst at Center for Elders' Independence. Location: Oakland, California, United States. Role: supporting users, designing training, analyzing trends Requirements: 5+ years IT systems analysis or service delivery experience; bachelor's in computing or equivalent; experience with Microsoft 365, identity management, Intune, networking, ITSM and contact center tools; strong communication and training skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Jira, Zendesk, Freshservice, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Entra ID, Active Directory, Intune, Autopilot, Cisco, SolarWinds, Genesys, Five9, 8x8, Nice InContact Certifications: itil, microsoft 365 Commitment: Full Time Workplace: Hybrid Languages: English