About this role
Customer Experience Analyst I at JEM Systems. Location: São Paulo, São Paulo, Brazil. Role: managing feedback, providing support, documenting interactions Requirements: Bachelor's (in progress or complete) in relevant field, prior customer service experience, advanced/fluency in English, strong communication and problem-solving, experience with Salesforce/NetSuite/Freshdesk is a plus. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Oracle NetSuite, Freshdesk Commitment: Full Time Workplace: Hybrid Languages: English, Portuguese