About this role
Command Center Analyst II at ibex. Location: Mandaluyong, National Capital Region (Manila), Philippines. Role: monitoring infrastructure, triaging incidents, notifying customers Requirements: 2+ years in 24/7 NOC/Contact Center or data center operations, customer service/technical support, knowledge of BMS and data center infrastructure (AC power, UPS, HVAC), strong communication and troubleshooting skills, Microsoft OS/Office/Visio experience. Category: Information Technology Seniority: Entry Level Tools: Microsoft Operating Systems, Microsoft Office, Microsoft Visio, BMS, AC Power, UPS, HVAC Commitment: Full Time Workplace: Onsite Languages: English