About this role
IT Service Desk Analyst at Ofs. Location: Bristol, /, United Kingdom. Role: providing support, resolving issues, documenting solutions Requirements: NVQ Level 3 (or relevant IT qualification), experience in first-line or customer service roles, Windows 10/11 troubleshooting, strong communication and problem-solving, familiar with Microsoft 365/Office 365 and networking. Category: Information Technology Seniority: Entry Level Tools: Windows 10/11, Microsoft 365, Office 365, Active Directory, PowerShell, VPN, ITSM, ITIL Certifications: nvq level 3, itil foundation Commitment: Full Time Workplace: Hybrid Languages: English