About this role
IT Service Operations Analyst at NFU Mutual. Location: Stratford-upon-Avon, Warwickshire, United Kingdom. Role: resolving issues, supporting colleagues, building knowledge Requirements: Basic ServiceNow user, customer-focused with strong problem-solving and communication; ITIL awareness desirable; MS/CompTIA qualifications desirable; ability to manage incidents, service requests and contribute to knowledge base. Category: Information Technology Seniority: Entry Level Tools: Service Now Certifications: itil, comptia, microsoft Commitment: Full Time, Temporary Workplace: Hybrid Languages: Englis