About this role
IT Service Operations Analyst 12 Month Fixed Term Contract at NFU Mutual. Location: Stratford-upon-Avon, England, United Kingdom. Role: resolving incidents, managing requests, maintaining knowledge Requirements: Basic Service Now user, customer-focused with strong problem-solving, ITIL awareness desirable, MS/CompTIA desktop support qualifications desirable. Category: Information Technology Seniority: Entry Level Tools: Service Now, Microsoft Certifications: itil, comptia, microsoft Commitment: Full Time, Contract Workplace: Hybrid Languages: English