About this role
Analista Jr. Service Desk at icorp. Location: Santiago de Querétaro, Querétaro, Mexico. Role: attending users, diagnosing issues, managing tickets Requirements: Bachelor's in related field required, technical English, 2+ years service desk/support experience, knowledge of Microsoft 365, Azure, Active Directory, ticketing tools, monitoring, and cybersecurity. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Azure, Active Directory Commitment: Full Time Workplace: Hybrid Languages: Spanish, English