About this role
CONTACT CENTER ANALYST, VOICE OPERATIONS TEAM 1 at Metrobank. Location: Pasay, Metro Manila, Philippines. Role: providing service, resolving inquiries, documenting calls Requirements: Bachelor's degree required. Customer service experience preferred but fresh graduates may apply. Proficient in Microsoft Word, Excel, PowerPoint. Must be amenable to onsite shifting schedule including graveyard and weekends. Category: Customer Service Seniority: No Prior Experience Required Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English