About this role
Customer Support Analyst (Application & Technical Support Desk) at Volarisgroup. Location: Ontario or Canada or United States. Role: managing cases, resolving tickets, supporting customers Requirements: Provide 1st‑line application and technical support, manage cases end‑to‑end, perform basic SQL queries, support upgrades and outages, and communicate effectively with customers and internal teams. Category: Customer Service Seniority: Entry Level Tools: SQL, relational database, HTML, CSS, Microsoft Office, Microsoft SQL Server, Azure Commitment: Full Time Workplace: Remote Languages: English