About this role
Tier I Help Desk Analyst at KeenLogic. Location: Washington, District of Columbia, United States. Role: providing support, documenting incidents, escalating issues Requirements: 3+ years IT support experience, eligible for Senate building access and background check, strong customer service skills, CompTIA Security+; ticketing and documentation experience. Category: Information Technology Seniority: Mid Level Certifications: comptia security+ Commitment: Full Time Workplace: Onsite Languages: English