About this role
Senior Service Analyst - Noida at NeoXam. Location: Noida, Uttar Pradesh, India. Role: producing reports, monitoring slas, improving processes Requirements: 5+ years in service delivery or PMO, advanced Excel and data handling, experience with reporting/dashboards and ITSM tools (JSM/Jira/Confluence), strong communication and analytical skills. Category: Project and Program Management Seniority: Senior Level Tools: JSM, Claranet, AWS, Jira, Confluence, Microsoft Excel, ARO Commitment: Full Time Workplace: Hybrid Languages: English, French