About this role
Analista Técnico de CX at Lastro. Location: São Paulo, São Paulo, Brazil. Role: resolving issues, conducting support, analyzing patterns Requirements: Provide frontline customer support across channels, diagnose and resolve technical issues, map recurring problems, produce analyses and improvement suggestions. Requires clear communication, organization, curiosity, and problem-solving. Category: Customer Service Seniority: Entry Level Tools: CRMs, APIs, Databases, AI Commitment: Full Time Workplace: Hybrid Languages: Portuguese