About this role
Support Analyst, IT Operations at Caravel Group. Location: Gurgaon, Haryana, India. Role: handling incidents, managing vendors, supporting infrastructure Requirements: Provide IT service desk support, manage incidents and requests to SLA, support Windows/macOS desktops, administer Microsoft 365 apps, handle Meraki/Cisco firewalls, manage IT assets and vendor purchasing. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, Microsoft Office 365, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Meraki, Cisco, Desktop Central Commitment: Full Time Workplace: Onsite Languages: English