About this role
Associate Customer Success Operations Analyst at SurePoint Technologies Inc.. Location: Austin, Texas, United States. Role: tracking tickets, maintaining dashboards, analyzing data Requirements: 1-3 years related experience; hands-on use of AI tools (ChatGPT, Claude, CoPilot); proficiency with Microsoft Excel and Google Sheets; strong communication, time management, and data-translation skills. Category: Customer Service Seniority: Entry Level Tools: ChatGPT, Claude, CoPilot, Microsoft Excel, Google Sheets, SQL, Zendesk, Salesforce, Tableau, Looker, Microsoft Power BI Commitment: Full Time Workplace: Hybrid Languages: English