About this role
IT Service Desk Analyst at Middlesex College. Location: Edison, New Jersey, United States. Role: triaging issues, troubleshooting systems, documenting tickets Requirements: High school diploma, 2 years customer service experience, troubleshooting knowledge for Windows/iOS/Android, remote desktop/screen sharing tools, strong communication and time-management skills. Category: Information Technology Seniority: Entry Level Tools: Windows, iOS, Android, Remote desktop and screen sharing tools, IT service desk tool Commitment: Full Time Workplace: Onsite Languages: English