About this role
Service Desk Analyst III - Leeds, UK at Fanatics Betting & Gaming. Location: Leeds, :, United Kingdom. Role: providing support, managing assets, triaging requests Requirements: 4-5 years technical support experience, experience with major incidents, HDI certifications preferred, familiarity with KCS and ITSM, experience with Okta, Google Workplace, MDM solutions, Jamf, Jira, Confluence, Slack, and Oomnitza. Category: Information Technology Seniority: Mid Level Tools: Okta, Google Workplace, Jamf, Workspace ONE, macOS, Windows, Jira, Confluence, Slack, Oomnitza, Knowledge Centered Services (KCS), ITSM, Experience Essentials, Experience Foundation Certifications: hdi support center analyst, hdi desktop advanced support technician Commitment: Full Time Workplace: Onsite Languages: English