About this role
IT Service Desk Support Analyst at Maples Services Limited. Location: Taguig or Philippines. Role: providing support, troubleshooting applications, documenting incidents Requirements: Experience supporting/deploying software and infrastructure; PC hardware and basic network troubleshooting; customer-centric incident ownership; ServiceNow documentation; willingness to work out-of-hours and travel internationally. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office 365, Microsoft Outlook, Citrix, VDI, Windows 10, Windows 11, Zoom, Microsoft Teams, ServiceNow, Document Management System Commitment: Full Time Workplace: Onsite Languages: English