About this role
Apprentice IT Service Desk Analyst 1st Line at Restore PLC. Location: Swinton, Greater Manchester, United Kingdom. Role: providing support, logging tickets, troubleshooting issues Requirements: Incident management and ticketing experience; experience with Office 365, Active Directory, Exchange, ServiceNow/Remedy/ServiceDesk Plus; strong customer service and communication skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office 365, Active Directory, Exchange, GoToAssist, Microsoft Teams, Microsoft SharePoint, ServiceNow, Remedy, ServiceDesk Plus Commitment: Full Time Workplace: Onsite Languages: English