About this role
IT Support Analyst at McGrathNicol. Location: Melbourne, Victoria, Australia. Role: providing support, troubleshooting issues, managing accounts Requirements: 1–3 years IT service desk/desktop support in Microsoft environments; tertiary IT qualification or equivalent; experience with Microsoft 365, Intune, Entra ID, Active Directory and Freshservice; strong communication and customer service skills; Australian/NZ residency required. Category: Information Technology Seniority: Entry Level Tools: Freshservice, Entra ID, Active Directory, Intune, Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint, Windows Certifications: microsoft, itil foundation Commitment: Full Time Workplace: Onsite Languages: English