About this role
Help Desk Analyst at VivSoft Technologies. Location: United States. Role: providing support, diagnosing issues, documenting incidents Requirements: U.S. citizen with ability to obtain Public Trust; bachelor's in IT/CS or related; 2+ years help desk/technical support experience; experience with hardware, OS, applications; relevant technical certification; strong communication and problem-solving. Category: Information Technology Seniority: Entry Level Tools: Jira, Procurement Integrated Enterprise Environment (PIEE) Certifications: comptia security+, scrum master Commitment: Full Time Workplace: Remote Languages: English