About this role
Customer Support Analyst at Longbridge Group. Location: Dallas, Texas, United States. Role: resolving tickets, supporting customers, escalating issues Requirements: Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows. Category: Customer Service Seniority: Entry Level Tools: Zendesk Commitment: Full Time Workplace: Hybrid Languages: English