About this role
Analista de Customer Experience (CX) at Tivita. Location: São Paulo, São Paulo, Brazil. Role: responding clients, investigating issues, improving processes Requirements: Strong written and verbal communication, organization, tech aptitude, customer support experience in startups or tech, ability to investigate root causes and work cross-functionally. Category: Customer Service Seniority: Entry Level Tools: Intercom, Kinbox, WhatsApp Commitment: Full Time Workplace: Hybrid Languages: Portuguese