About this role
Technical Support Analyst (German Speaker) at DigiCert. Location: Cape Town, Western Cape, South Africa. Role: resolving issues, documenting tickets, building relationships Requirements: Business proficiency in German, 1+ years technical support/IT client-facing experience, CS/IS/IT qualification, understanding of PKI/SSL/DNS/networking, familiarity with UNIX/Linux/Windows/Apache, CRM experience, strong communication and customer-service skills. Category: Customer Service Seniority: Entry Level Tools: UNIX, Linux, Microsoft Windows Server, Apache (OpenSSL), CRM, VPN, DNS, HTML, SMTP, S/MIME, PKI, SSL, Code signing, Knowledge Centred Support (KCS), LinkedIn Learning Certifications: cissp, mcse, ccna Commitment: Full Time Workplace: Hybrid Languages: German, English