About this role
Enterprise Technical Support Analyst at Gainsight. Location: Columbia, South Carolina, United States. Role: delivering support, owning issues, authoring documentation Requirements: 2+ years technical support experience, strong troubleshooting and communication skills, experience with Zendesk, knowledge of HTML/CSS/JavaScript/APIs, ability to manage enterprise customer escalations. Category: Customer Service Seniority: Entry Level Tools: Zendesk, HTML, CSS, JavaScript, APIs, SkillJar Commitment: Full Time Workplace: Remote Languages: English