About this role
Analista Tecnico del Nec at Tigo. Location: Fernando de la Mora, Central Department, Paraguay. Role: monitoring services, validating incidents, escalating cases Requirements: Provide L1 technical support for corporate customers: monitor services, validate incidents, perform basic network troubleshooting (ping/traceroute), manage tickets, and escalate as needed. Technical education in IT/telecom and CCNA is valued; basic/intermediate English desirable. Category: Information Technology Seniority: Entry Level Tools: Zabbix, OP Manager, Windows, Linux, SD-WAN, M2M, TCP/IP, DNS, DHCP, NAT, ping, traceroute, Cisco, Huawei, Mikrotik, Fortinet, Nokia Certifications: ccna Commitment: Full Time Workplace: Onsite Languages: Spanish, English