About this role
Information Technology (IT) Analyst at Bitsight. Location: Boston, Massachusetts, United States. Role: administering operations, providing support, resolving issues Requirements: 1-3 years IT help desk experience, SaaS administration, ticketing system proficiency, hardware and OS support, strong communication and troubleshooting; hybrid role requiring minimum 3 days in-office. Category: Information Technology Seniority: Entry Level Tools: SaaS, ticketing tools, MacOS, videoconferencing Commitment: Full Time Workplace: Hybrid Languages: English